Ordering and Payment
Ensuring SkazkaMart.com is as secure as possible is of the utmost importance to us. Our site uses software to provide high level SSL encryption technology.
The following payment methods are accepted on SkazkaMart.com: American Express, Visa, Visa Debit/Delta, MasterCard, JCB, Maestro UK and Maestro International and PayPal. Unfortunately, we are unable to accept payment by cash or cheque for online orders. You can find additional Terms and Conditions for PayPal payments at www.paypal.com. Please note that American Express will seek authorisation directly from the cardholder before authorising us to deliver orders to an address other than the billing address.
You can choose to pay cash on delivery if your billing address is Moscow, Russia.
To ensure shopping at SkazkaMart.com is as safe as possible, we operate 3D Secure - a credit and debit card authentication process operated in partnership with your card issuer. Think of 3D Secure as 'chip and pin' for online shopping. Here's what you can expect:
- To complete your order, you will be briefly redirected to a secure screen hosted by your card issuer.
- If you have previously paid using 3D Secure, enter your 3D Secure password to complete your order.
- If this is the first time you have used 3D Secure you will be asked to complete a quick, simple registration process to complete your order.
- Once your identity has been confirmed, your order will be approved and you will automatically return to SkazkaMart.com.
Payment is not taken until goods are dispatched.
We have found that some card companies show the initial request and the later charge as two separate entries, please be assured that we only charge your card once and that any 'second' charge is only temporary and will shortly disappear.
If you have any further queries, please contact your bank/card issuer.
Your privacy is of the utmost importance to us. Your personal details will only be used by SkazkaMart.com and our carefully selected third party partners to ensure we deliver an excellent service to you, to process and deliver your order and maintain your account with us. We do not sell or pass your details on for any other purpose.
See our Frequently Asked Questions